SHIPPING & DELIVERY
Shipping & Delivery Policy
Welcome to Rocker Rags’ Shipping & Delivery Information Page We know how important it is to get your hands on your new rock apparel quickly. Below, you'll find everything you need to know about our shipping and delivery options, timelines, and related details.
1. Domestic Shipping (UK):
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Standard Delivery: “All orders are processed within 1-2 business days. We partner with trusted couriers such as Royal Mail and DPD to ensure reliable delivery. Standard shipping typically takes 5-7 business days from the dispatch date.”
2. International Shipping:
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Please contact us before ordering if you are outside of the UK .”
3. Shipping Rates:
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“Shipping costs depend on the order's destination and weight and are calculated at checkout for transparency.”
4. Order Tracking: "Once your order has been dispatched, you’ll receive a confirmation email with your tracking number. Use this number to follow your order’s journey from our warehouse to your doorstep."
5. Order Processing Time:
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“We aim to process all orders within 1-2 business days. Orders placed after 3 PM GMT, on weekends, or during UK bank holidays will be processed the next working day.”
6. Delayed or Missing Orders:
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“We understand how disappointing it can be to experience delays. If your order hasn’t arrived within the expected timeframe, please reach out to us at info@rockerrags.co.uk or call 07817899941 with your order number for prompt assistance.”
7. Returns and Exchanges: “We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please refer to our detailed Returns and Exchanges Policy .